GTC Aurela Mountain Chalets - Apartments in Val Gardena

General terms and conditions and important information about our chalets in Selva di Val Gardena

Arrival and departure
Check-in time is at 2 pm and check-out time is at 9 am.

Bank transfer or cash up to 1.000,00 Euro. We do not accept credit cards.
In addition to the above-mentioned price, we are obliged to collect a tourist tax of Euro 1,45 for all people over 14 years. That tax is not included in the price.
Reservations are considered binding upon receipt of a deposit.


  • For reservations cancelled up to 3 months prior to the date of arrival, only the deposit will be retained.
  • For cancellations up to 3 months - 1 month before the check in, 50% of the total amount must be paid.
  • For cancellations up to 1 month - 2 weeks before the check in, 70% of the total amount must be paid.
  • For cancellations of less than two weeks before arrival, and in case of late arrival or early departure, 90% of the total reservation price will be charged.

  • Special cancellation conditions for summer 2021 and winter 2021/2022:

    Free cancellation till two weeks before your arrival due to the following reasons:
    • impossibility to arrive due to border closure
    • quarantine obligation on arrival (even if negative antigen test is present)

    • Travel insurance:
      We would recommend you taking out a travel insurance, our suggestion it the "Europäische Reiseversicherung", which provides cancellation cover also in case of COVID-19 illness despite pandemic status.
      Informations on the travel insurance

    Unfortunately we do not accept pets.

    Smoking is only allowed in the garden and on the terrace.

02 Experience nature
03 Enjoy
the view
Learn more
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